Refund Policy - Lady Khern LLC
Overview
We want you to love your purchase.If for any reason you are not satisfied, our refund and return policy is designed to be clear and fair.This policy explains when and how refunds or returns are processed for purchases from Lady Khern LLC.
Returns
.You may request a return within 14 days of receiving your order. .Products must be unused unopened, and in their original packaging. .To start return, contact us at contact@ladykhern.com with your order number and reason for the return. Refunds: .Once we receive and inspect the returned product, we'll notify you by email. . If approved, your refund will be processed to your original payment method within 5-10 business days. .Shipping costs are non-refundable unless the return is due to our error or defective product. Exchanges: We only replace items if they are defective or damaged upon arrival. Contact us within 7 days of delivery to arrange an exchange. Non-returnable Items: For health and safety reasons, certain items like opened cosmetics or used skincare cannot be returned unless defective. Late or Missing Refunds: If you haven't received a refund after 10 business days, check with your bank or card provider first. If the issue persists, contact us at contact@ladykhern.com Contact: If you have any questions about our refund policy, email Contact@ladykhern.com